Frequently Asked Questions

Yes, ပွဲစဉ်သုံးသပ်ချက် is licensed by the Malta Gaming Authority (MGA), licence number MGA/CL2/XXXX/2023. The MGA enforces strict fairness, player protection, and anti‑money‑laundering standards, and all bets are settled under its regulations.

You must provide a government‑issued photo ID (passport, national ID or driver’s licence) and a recent proof of address (utility bill, bank statement or credit‑card statement dated within three months). In some cases, a copy of the front of your payment card (masked) may be required.

New customers receive a 100 % match on their first deposit up to $200. The bonus funds must be rolled over five times on sports markets with minimum odds of 1.50 within 30 days; only the bonus amount is subject to wagering, not the deposit.

Deposits can be made with Visa, Mastercard, Skrill, Neteller, ecoPayz and direct bank transfer. The minimum deposit is $10; the maximum per transaction is $10,000 for cards and $50,000 for e‑wallets. Withdrawals are processed within 24 hours for e‑wallets and 3‑5 business days for cards.

If a World Cup match is postponed before kick‑off, all bets are void and stakes are returned unless the match is rescheduled within the same competition window, in which case bets remain valid. For abandoned matches (e.g., after the first half is completed), bets on markets that have a decided outcome are settled accordingly, while undecided markets are void.

The platform provides self‑exclusion periods ranging from 24 hours to permanent, configurable daily, weekly or monthly deposit caps, loss‑limit alerts, and reality‑check notifications. Links to GamCare, BeGambleAware and other support organisations are also displayed in the account settings.